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All prices on MySkatingMall.com are set by the seller and there are no auctions. With this setup, sellers can receive what they want for each item listed. Buyers and sellers are able to communicate via the site so that they can negotiate an agreeable purchase price. MySkatingMall has the ability to offer auctions at a later date if users request that feature.
Registering as an individual user on MySkatingMall.com is completely free. The only cost to purchase items on the site is the purchase price (including shipping). For every item sold, there is a 10% commission on the purchase price and shipping deducted by MySkatingMall. Half of that commission is forwarded on to the skating club or team of the buyer and seller. The 10% commission is less than other popular listing/auction sites. The commission is charged on the shipping as an anti-fraud measure. Otherwise, users could list a low price and a high shipping fee. This is not only deceptive to the buyer but is not fair to the site and beneficiaries.
For the first year, there is no listing fee to sell items on MySkatingMall. Starting in March 2011, there will be a $1 per item per year listing fee for all items on the site.
Listings on MySkatingMall do not expire until they are sold or removed by the seller. This ensures that our users never have to pay multiple listing fees in one year like other popular listing/auction sites.
Individual user accounts are meant for skaters and parents who are primarily listing gently used items. Individual users are not restricted from selling new items. There is no fee for listing items on MySkatingMall.com until March 2011. A $1 per item annual listing fee will be charged for all items on the site at that time.
Partner Stores are intended for commercial skating businesses. Most of those businesses sell primarily new items. Businesses that have a website are able to link their site to MySkatingMall free of charge. Businesses without websites can create Storefronts on MySkatingMall. A $10 per month hosting fee is paid by Partner Stores who create Storefronts on MySkatingMall. The advantage of Partner Stores is that they are more visible on the site and there is no fee for Partner Store listings. Businesses can apply to be a MySkatingMall.com Partner Store at http://www.myskatingmall.com/partners or by clicking the "Register" tab on our homepage.
Until March 2011, there is no listing fee for any item sold on MySkatingMall.com. Individuals and Partner Stores can create listings that include more than one of the same item to sell. For individuals, only $1 is charged up front for the listing. Once the first copy of the item is sold, then another dollar is charged, etcetera, until all copies are sold. This way you only pay the $1 for the copies that sell. We think this policy is the fairest way to manage these listings.
Clubs and teams need to register at http://www.myskatingmall.com/clubs and be verified before receiving funding. To complete the registration, each skating group needs to set up a free Paypal account at http://www.paypal.com. Skating groups instantly receive funding for purchases by their members made directly on MySkatingMall.com. For member purchases on Partner Store websites, funds are available for transfer from the club/team's MySkatingMall account to its Paypal account approximately 30 days after purchase.
MySkatingMall.com is an international site and most items can be shipped anywhere in the world. Each item listing includes the text, "International shipping? Yes, contact seller for shipping costs" if the seller provides the option to ship internationally.
here is a link to a currency exchange estimator next to the price on all listings on MySkatingMall.com. The same link is also provided on the forms where listings are created.
When your item sells, you will receive an email from admin@myskatingmall.com with the subject line "Your Listing Has Been Purchased". Be sure to add "admin@myskatingmall.com" to your address book so the email will not end up in your junk mail folder. Among other things, the email includes instructions how to contact the buyer if you do not receive notification from PayPal within 48 hours that the buyer has completed payment. The buyer's shipping address should be in the payment confirmation email that comes from PayPal. If it is not, you can contact the buyer through the email address provided.
First of all, make sure you have either a bank account or active credit card tied to your PayPal account. We have had several failed transactions because this essential step was not taken. Secondly, make sure you have included your shipping address in your PayPal account. Sellers on MySkatingMall.com are given your address from PayPal when a transaction is completed. If your address is not in your account, they won't know where to ship it. Lastly, once you have bought an item, check your PayPal account to verify that money has been withdrawn. If not, your transaction was not completed successfully. Log in to your MySkatingMall.com account and click on the yellow PayPal button next to your purchase to try it again. You can always contact admin@myskatingmall.com if these actions do not solve your problem.
The admin@myskatingmall.com order confirmation email also alerts you if the buyer lives in a different country. Links are provided to the U.S. Postal Service and Canada Post to help you estimate the additional shipping costs. Then click on the "Contact the buyer" link from the email which enables you to request additional shipping funds to be sent through PayPal.
Shipping labels can be printed and paid for directly from your PayPal account. This feature is an incredible time saver! Go to http://www.paypal.com and then log in using your PayPal username and password. Your account overview page comes up automatically. Find the name of the buyer of your MySkatingMall listing. To the right of the name you will see a button labeled "Print Shipping Label". Click on that button and you will be walked through the process of choosing the shipping company, paying for the postage, and printing the shipping label. You can also arrange for a package pick up or drop off the item yourself to the shipping company. MySkatingMall.com suggests that you always use shipping that allows tracking of the package. This is necessary to prove the delivery date if a problem arises.
Return policies are up to the individual sellers and are clearly written on each listing. The policies range from no returns to 30 days after receiving the item to contact the seller. Each Partner Store also has its own return policy so be sure to verify what it is before purchasing an item.
Yes. After every transaction, both the buyer and seller are asked to leave feedback about the other person involved in the transaction. This helps our community run better by making it obvious if there are individuals who are not fulfilling their obligations. To leave feedback, log into your MySkatingMall.com account. On the first page it should say, "Listings with open feedback" and then it lists the items. After each item name is a "Leave Feedback" box that you can click and leave feedback about the quality of your experience.
Yes, you can change listing prices and any other details at any time through your "My Account" settings. We suggest you coordinate with the buyer so that he or she can purchase the item as soon as you lower the price. Otherwise, another buyer may beat them to it!
