MySkatingMall Club & Team FAQs

How much does it cost for our club or team to register? What does it require?

Registration is completely free. One of two requirements is that your club or team is verifiable by your National Governing Body (U.S. Figure Skating, Skate Canada, etc). Each group also needs to create a free PayPal account at http://www.paypal.com before registering. PayPal is how groups receive the designated funds from the purchases of its members. If you are only using the PayPal account for MySkatingMall.com, make sure to create a Personal PayPal account even if your club or team is a non-profit group or corporation. This is by far the most simple account to set up and will meet all our requirements. Business and non-profit Business accounts are quite confusing and time consuming to set up.

Having the group's logo and short written description available to upload is also recommended. These items are displayed on MySkatingMall.com.

Though not a requirement, we do ask that you use the "Join our Fund Raising on MySkatingMall.com" badge on your group's website. It provides a link to MySkatingMall.com and is available for download during registration and in your club/team account at any time. This helps direct your members to make purchases and sales that raise money for your group. In addition, all the resources you need to manage your fund raising campaign are available in your club/team accounts on MySkatingMall.com. These resources include sample emails and a poster to send to members.



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How much money from each purchase does our group receive?

Between 5% and 90% of every sale raises funds for skating clubs and teams. A minimum of 2.5% of the purchase price of items bought or sold by your members is forwarded to your group's PayPal account when the item sells. 2.5% also goes to the club or team of the other person involved in the transaction. For your member's purchases from Partner Stores who are linked to MySkatingMall.com, 5% of the purchase price goes to your group. Your members must link to the Partner Store through MySkatingMall.com in order for your group to receive funding from the sale.



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But what if 5% is not enough? What if our club or team really needs to raise more money and our members are committed to that goal?

With each item that an individual lists on MySkatingMall.com, that person is able to choose the percentage of the sale price (up to 87.5%) that will be instantly credited to the PayPal account of his or her club or team when the item sells. The standard percentage that is received by the group for the purchase or sale of an item listed by one of its members is 2.5%. 2.5% also goes to the club or team of the other person involved in the transaction.

For example, a Synchro team gets five of its members to list a $50 skating dress and each chooses 87.5% of the proceeds to go to the team. When all five of those dresses sell, the team will have $218.75 in its PayPal account!



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How long until our club or team can use the money? What if the item gets returned?

Your group can access the proceeds as soon as they are released in your group's PayPal account. For purchases and sales of items that are listed directly on MySkatingMall.com, the financial transfers are instantaneous. When your members purchase items from Partner Stores linked to MySkatingMall, those funds are available for transfer to your PayPal account in roughly 30 days. This is because the Partner Stores are invoiced by MySkatingmall near the end of each month. Funds from Partner Store purchases accumulate in your group's MySkatingMall account until you initiate a transfer to your PayPal account. A $1 transfer fee is deducted from the amount transferred to your PayPal account to reimburse MySkatingMall for PayPal fees incurred in the transfer.

For items purchased on MySkatingMall.com, any return of funds is handled under PayPal's terms for purchases between seller and buyer. Since your club or team received a portion of the proceeds, it is also subject to PayPal's refund process. When items are returned to Partner Stores, they will notify MySkatingMall and we will debit your group's PayPal account for the amount that was deposited so that we can return it to the Partner Store.



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Is there a way for us to double check that we received funds for all the purchases and sales of our members?

Yes. Each registered group has an account on MySkatingMall.com and is able to access a list of the purchases and sales for which it has received credit. The group can also see a list of its members that have chosen the group to benefit from their transactions. This allows the group to know which of its members are participating in the group's fund raising efforts.



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This sounds too good to be true so we are a bit skeptical. Why should we take the time to register and tell our members to use MySkatingMall.com?

Your group has nothing to lose and everything to gain. At no point in the registration process will you be providing any bank account or confidential financial information. You are simply giving us an email address linked to a PayPal account. PayPal sets the industry standard for security. Check out our "How it Works" link at the top of our homepage to see flowcharts that explain the flow of funds for purchases on MySkatingMall.com.

By alerting your membership about this opportunity, your group can earn money from the purchases your members are already making. Not only are you NOT asking your members to spend more money, you are giving them opportunities to save and make money. For the first time ever, thousands of gently used skating outfits, skates, etc are available for struggling skating families. Individuals are able to sell the closets full of nice skating outfits that many posses. MySkatingMall.com is a website that is designed to help grassroots skating groups and families!

MySkatingMall founder Ryan Jahnke is available to answer any additional questions. He can be reached at Ryan@myskatingmall.com or 719-210-5517 (U.S. phone number).



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I just registered my Club/Team but our name is not on the drop down list of beneficiaries. Did I do something wrong?

No. It may take a few days for your group's name to appear on the list because the Club/Team verification process is not automatic. If you do not see your group's name after three days, send an email to info@myskatingmall.com.



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I tried registering my Club/Team but the system gave me an error report. What do I do now?

Our system requires that the Club/Team contact email address be different from any other email address already in our system. If the person registering the Club/Team has an individual account on MySkatingMall.com, that person needs to use a different email address for the Club/Team than what was used for the individual account. If this is not the problem, send an email to info@myskatingmall.com and we will assist you.



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